Refund Policy

 

💳 Refund Policy – Damaged or Defective Items

We take great care in checking all items prior to shipping to ensure they are in good condition before they reach you.

🔍 For Pre-Loved Items:

Please manage your expectations and carefully review all photos and descriptions before purchasing. These items may show gentle signs of wear, which will be clearly noted where possible.


🚨 If Your Item Arrives Damaged or Incorrect:

Please inspect your order upon receiving it and contact us immediately if:

  • The item is damaged

  • The item is defective

  • You received the wrong item

📧 Email us at sheisclothed2022@gmail.com within 7 days of receiving your order.
📸 Be sure to include photos of the item(s) and a brief description of the issue.

Once we review your claim, we will notify you of the outcome and issue a full refund for the affected item(s) if confirmed.


🚫 Sale Items

Please note:
We do not accept returns on sale items unless they are deemed damaged or defective upon arrival.