Refund Policy
💳 Refund Policy – Damaged or Defective Items
We take great care in checking all items prior to shipping to ensure they are in good condition before they reach you.
🔍 For Pre-Loved Items:
Please manage your expectations and carefully review all photos and descriptions before purchasing. These items may show gentle signs of wear, which will be clearly noted where possible.
🚨 If Your Item Arrives Damaged or Incorrect:
Please inspect your order upon receiving it and contact us immediately if:
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The item is damaged
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The item is defective
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You received the wrong item
📧 Email us at sheisclothed2022@gmail.com within 7 days of receiving your order.
📸 Be sure to include photos of the item(s) and a brief description of the issue.
Once we review your claim, we will notify you of the outcome and issue a full refund for the affected item(s) if confirmed.
🚫 Sale Items
Please note:
We do not accept returns on sale items unless they are deemed damaged or defective upon arrival.